Custom Training Library

Your instance of Ready Core or Campus Groups has its fair share of backend work to do. After the dust settles, it’s important to have reference materials for admin, group officers, students and staff to review.

The Problem:

  • You’ve built an app that’s ready to use, but people don’t know how to use it

  • You know your app has unlimited potential, but you need to show people how to use it

  • You don’t have the time to build anything extra

  • You have access to generic tutorials that don’t speak to your audience

  • You don’t have time to train users

  • You want a resource that answers questions you get over and over again

The Goal:

  • A centralized knowledge library with personalized training for admin, group officers & departments, helping reduce confusion, directly answering questions and bridging the knowledge gap. Includes best practices and SOPs for easy transitions and asynchronous learning.

How I Can Help:

I build custom training materials for your unique instance of Ready Core or Campus Groups, including personalized, captioned video tutorials with step-by-step instructions for your users. I’ll work with you to understand the tasks and processes that need to be accomplished, then create documentation using your branding so everything makes sense for your institution.

Investment:

Starting at $8,500, priced by the number of user types and workflows you need covered.

Deliverables:

  • Mp4 files, ready for upload

  • Step by step text directions, including screenshots and gifs

  • FAQ with tutorials linked

(If you prefer specific video types, text and/or coded documents, I can adjust to your specifications. We can discuss on your discovery call.)

Add-Ons:

Onboarding Kit: Helping groups and departments prepare prior to joining the app

Timeline:

Approx. 3-4 weeks


User Testing Add On

One of the most overlooked part of any process is making sure the process works. Using a three part process, I work with a small set of actual users to measure the effectiveness of it all. At the end of the testing, I will provide a set of deliverables, recommendations and more.