When it comes to running a campus app (or any process), it’s best to have solid documentation to refer to.

The Problem:

• You don’t know who does what to maintain the app

• You can’t remember what needs to be done (or how to do it)

• You need to build timelines and workflows, but don’t have the time to assess

  all that comes with that process

The Goal:

• A comprehensive document built for referencing processes and flows. This could include:

Core Content Areas

• App configuration workflows (updating settings, managing org/club records, enabling/disabling features)

• Content publishing processes (who approves what, review cycles, archiving old content)

• User access and role management (adding admins, removing leavers, permission tiers)

• Event and form management (creation standards, approval chains, closing out past events)

• Academic year rollover procedures (resetting orgs, archiving, setting up new year)

Operational / Staff-Facing

• Onboarding new staff to the app admin side

• Troubleshooting common user issues and escalation paths

• Communication templates for announcements to students

• Data export and reporting routines (engagement data, org rosters, etc.)

Governance

• Who owns what in the app

• How decisions about feature changes get made

• Vendor relationship management (who contacts Ready Education support, when, how)

How I Can Help:

I build a custom operations and documentation guide.

Investment:

Starting at $3,000. Multi-department or multi-process builds are scoped to fit.

Deliverables:

PDF

Timeline:

Approx. 2-3 weeks