Monthly App Support
Your CampusGroups or Ready Campus Core instance has a steady stream of backend work that never really ends. Consider me your fractional app admin — handling the behind the scenes work that keeps a healthy app ecosystem running, so your team doesn't have to.
The Problem:
You’ve built an app that’s ready to use, but need help managing it
Your app needs TLC, but you don’t have time to work on it
You aren’t the app “owner”, but need to get things handled
You don’t have time to think about processes or build anything extra
The Goal:
Taking things off your to-do list and making the app run smoother with less clutter, issues and confusion
How I Can Help:
As an app admin over the last six years, I understand the unseen work that takes place in the app. This could look like:
Strategic Help
Meeting with stakeholders to share insights, get buy-in and understand needs
Auditing the current state of your app, finding opportunities to build
Writing SOPs, documentation or other important tasks
Data reports on usage, engagement and more
Tactical Help
Cleaning backend clutter like tags, converting users, etc.
Populating content like group information, forms, appointments, hours, etc.
Design Assistance
Creating presentation decks for your team to use
…and almost anything else you can think of!
Investment:
Core — $3,000/mo: ~10 hours of dedicated support each month
Full — $5,000/mo: ~20 hours each month, ideal if you're actively building
User Testing Add On
One of the most overlooked part of any process is making sure the process works. Using a three part process, I work with a small set of actual users to measure the effectiveness of it all. At the end of the testing, I will provide a set of deliverables, recommendations and more.