Monthly App Support

Your CampusGroups or Ready Campus Core instance has a steady stream of backend work that never really ends. Consider me your fractional app admin — handling the behind the scenes work that keeps a healthy app ecosystem running, so your team doesn't have to.

The Problem:

  • You’ve built an app that’s ready to use, but need help managing it

  • Your app needs TLC, but you don’t have time to work on it

  • You aren’t the app “owner”, but need to get things handled

  • You don’t have time to think about processes or build anything extra

The Goal:

  • Taking things off your to-do list and making the app run smoother with less clutter, issues and confusion

How I Can Help:

As an app admin over the last six years, I understand the unseen work that takes place in the app. This could look like:

Strategic Help

  • Meeting with stakeholders to share insights, get buy-in and understand needs

  • Auditing the current state of your app, finding opportunities to build

  • Writing SOPs, documentation or other important tasks

  • Data reports on usage, engagement and more

Tactical Help

  • Cleaning backend clutter like tags, converting users, etc.

  • Populating content like group information, forms, appointments, hours, etc.

Design Assistance

  • Creating presentation decks for your team to use

…and almost anything else you can think of!

Investment:

Core — $3,000/mo: ~10 hours of dedicated support each month

Full — $5,000/mo: ~20 hours each month, ideal if you're actively building


User Testing Add On

One of the most overlooked part of any process is making sure the process works. Using a three part process, I work with a small set of actual users to measure the effectiveness of it all. At the end of the testing, I will provide a set of deliverables, recommendations and more.